Part 9: Account and Billing Help
Short answers to the questions we hear most about plans, trials, seats, logins, payments and canceling. For how-tos on the product itself, use Parts 1 to 8 and the in-app welcome guide.
| Page | Topic |
|---|---|
| Choosing and changing plans | Prices, where to compare features, upgrading and downgrading |
| Your free trial | The 7-day trial, monthly vs annual, canceling before the charge |
| Seats, teams and VAs | One login at a time, Custom Plans for extra seats |
| Login, Amazon linking and troubleshooting | Sign-in problems, an Amazon account that's already linked, changing email or seller account |
| Payments and invoices | Non-refundable payments, failed charges, invoices for your records |
| Canceling and coming back | How to cancel, no pausing, legacy pricing |
Need a hand? Email support@arbisource.com or ask in Discord.