Your free trial
Here's how the 7-day trial works, what happens when it ends, and how to avoid an unexpected charge.
Trial rules
- 7 days of full access to the plan you pick at sign-up.
- One trial per account: you can't restart a trial on the same account.
- A payment card is required to start.
- Use the seven days actively. The Quick Start and in-app welcome guide are built for that.
Monthly or annual: choose before the trial ends
You can bill monthly or annually. Annual billing gets you 2 months free (see pricing).
Important: if you are on an annual plan, the full year is charged when the trial ends. You pay for the whole year at once. If you want month-by-month billing, switch to monthly before the trial ends.
Avoiding the first charge
- Note the date and time your trial ends (check your Account page and trial emails).
- Decide: continue on monthly, continue on annual, or cancel.
- To continue, do nothing. Billing starts automatically on your chosen plan.
- To stop, cancel from your Account page before the trial ends.
Subscription payments are non-refundable, and subscriptions can't be paused (see Cancelling and coming back).
Checklist
- I know when my trial ends
- I've chosen monthly or annual before that date
- If I'm not continuing, I've cancelled in Account before the trial ends